Privacy Policy — olx14

olx14 ("olx14", "we", "us" or "our") operates the online gambling information and platform site available at https://olx14.cam (the "Platform"). We are committed to protecting the privacy and security of all personal data we collect from or about users of our Platform, and to being transparent about how that data is handled.

This Privacy Policy ("Policy") sets out in detail the categories of personal data we collect, the purposes for which we use it, the legal bases on which we rely to process it, the circumstances in which we may share it with third parties, how long we keep it, and the rights you hold as a data subject. This Policy applies to all Users of the Platform — whether you access olx14 as a visitor or as a registered Account holder.

This Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy. Together, these documents form the full suite of governing documents for your use of the Platform.

The following defined terms are used throughout this Policy:

• "Personal Data" means any information relating to an identified or identifiable natural person — including name, email address, IP address, device identifiers, location data and any other information that, alone or in combination, can identify an individual.
• "Processing" means any operation or set of operations performed on Personal Data, including collection, recording, storage, retrieval, use, disclosure, erasure and destruction.
• "Data Controller" means the entity that determines the purposes and means of processing Personal Data — in this case, olx14.
• "Data Processor" means a third party that processes Personal Data on behalf of and under the instructions of the Data Controller.
• "User" means any natural person who accesses or uses the Platform, including both guest visitors and registered Account holders.
• "Account" means a registered user profile on the Platform.
• "Cookies" means small text files placed on a User's device by a website for the purposes of tracking, analytics and functionality.
• "KYC" means Know Your Customer — the identity verification and anti-money-laundering checks required by operators or applicable regulation.
• "Third-Party Operator" means a licensed gambling operator to whom the Platform may direct, link or refer Users.
• "Applicable Law" means all applicable data protection, privacy and related legislation in the jurisdiction governing this Policy.

olx14 acts as the Data Controller in respect of the Personal Data it collects directly from Users via the Platform. As Data Controller, olx14 is responsible for ensuring that all Processing of Personal Data carried out under this Policy complies with Applicable Law.

Where olx14 engages third-party service providers to process Personal Data on its behalf — such as analytics platforms, hosting providers, or security services — those providers act as Data Processors under written data processing agreements that bind them to process data only in accordance with olx14's documented instructions and to maintain appropriate security measures.

olx14 is not responsible for the data processing practices of Third-Party Operators to whom Users may be directed. Those operators are independent Data Controllers and operate under their own privacy policies, KYC programmes and regulatory frameworks. Users should review the privacy policy of any Third-Party Operator before registering with or depositing funds at that operator.

olx14 collects the following categories of Personal Data:

olx14 collects Personal Data through the following methods:

• Direct Collection: You provide data directly when you register for an Account, submit a support enquiry, configure responsible gambling tools, or communicate with our team via the support email address.
• Automated Collection: Technical and Usage Data are collected automatically through server logs, Cookies, and web analytics tools each time you access the Platform. This data is collected regardless of whether you hold a registered Account.
• Third-Party Sources: We may receive limited information about Users from third-party analytics services, fraud detection providers or KYC verification partners engaged by olx14. Such data is processed only in accordance with this Policy and the relevant service provider's data processing terms.

olx14 relies on the following legal bases for Processing Personal Data, depending on the purpose and category of data involved:

• Contractual Necessity: Processing is necessary to perform the contract formed when you create an Account and accept our Terms & Conditions — including providing Platform access, managing your Account and handling support communications.
• Legitimate Interests: Processing is necessary for olx14's legitimate interests in operating a secure, functional and commercially viable Platform — including fraud prevention, security monitoring, content analytics and service improvement — provided those interests are not overridden by your fundamental rights and freedoms.
• Legal Obligation: Processing is required to comply with a legal obligation to which olx14 is subject, including applicable KYC, anti-money-laundering, or data retention requirements.
• Consent: Where required by Applicable Law — for example, in respect of certain Cookies or direct marketing communications — we will obtain your prior consent before Processing. You may withdraw that consent at any time through your Account settings or by contacting us as described in Section 18.

olx14 processes Personal Data for the following purposes:

• Account Management: Creating, maintaining and securing registered Accounts; authenticating logins; processing password resets.
• Platform Delivery: Serving the correct content and features to your device; managing session state; remembering your preferences.
• Support & Communications: Responding to support enquiries, account queries, and responsible gambling requests submitted to [email protected].
• Security & Fraud Prevention: Detecting, investigating and preventing fraudulent activity, unauthorised access, multiple-account registrations and other prohibited conduct under the Terms & Conditions.
• Analytics & Improvement: Understanding how Users interact with the Platform in order to improve content quality, navigation, accessibility and performance — particularly for mobile users in Pakistan accessing the Platform over 4G or 5G networks in cities including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar.
• Responsible Gambling Compliance: Monitoring Account activity to support responsible gambling obligations, including flagging patterns that may indicate at-risk behaviour and facilitating self-exclusion or limit requests.
• Legal & Regulatory Compliance: Retaining records as required by Applicable Law; responding to lawful requests from regulatory, judicial or law enforcement authorities.
• Age Verification: Verifying that Users meet the minimum age requirement of 18 years (or higher where required by the operator or license jurisdiction) before accessing gambling-related content.

olx14 does not sell, rent or trade Personal Data to third parties for their own commercial purposes. We share Personal Data only in the following limited circumstances:

• Service Providers (Data Processors): We engage carefully selected third-party providers for services including web hosting, platform infrastructure, analytics, fraud detection and email delivery. These providers process data only on olx14's documented instructions under contractual data processing agreements.
• Identity Verification Partners: Where KYC verification is required, we may share Identity Data with specialist KYC service providers solely for the purpose of verifying your identity. Such providers are bound by confidentiality obligations and data processing restrictions.
• Legal and Regulatory Authorities: We may disclose Personal Data where required by law, court order, regulation or lawful governmental request — including requests from Pakistani authorities where applicable and legally mandated.
• Business Transfers: In the event of a merger, acquisition, reorganisation or sale of all or substantially all of olx14's assets, Personal Data may be transferred as part of that transaction, subject to the acquirer's commitment to honour this Policy or provide equivalent protection.
• Professional Advisors: We may share data with legal counsel, auditors or other professional advisors where necessary and subject to appropriate confidentiality obligations.

olx14's infrastructure and some of its Data Processors may be located in jurisdictions outside Pakistan. When Personal Data is transferred internationally, olx14 ensures that appropriate safeguards are in place to protect the data, including one or more of the following mechanisms:

• Standard contractual clauses approved by a relevant supervisory authority;
• Binding corporate rules or equivalent intra-group data transfer frameworks;
• Transfers to countries that have received an adequacy determination from a competent authority recognising their data protection standards as equivalent.

Where no such mechanism is available, olx14 will seek your explicit consent before transferring your Personal Data internationally, or will ensure the transfer is necessary for the performance of your contract with olx14.

olx14 retains Personal Data for no longer than is necessary for the purposes for which it was collected, or as required by Applicable Law. The following general retention principles apply:

• Account Data: Retained for the duration of your Account and for a period of up to five (5) years after Account closure, to satisfy legal, regulatory and dispute-resolution requirements.
• KYC / Identity Verification Records: Retained for the minimum period required by applicable anti-money-laundering and KYC regulations — typically five (5) years from the date of verification or Account closure, whichever is later.
• Support Communications: Retained for up to two (2) years from the date of each communication, unless a longer retention period is required for dispute resolution or regulatory purposes.
• Technical and Usage Data: Retained in aggregated and pseudonymised form for up to twenty-four (24) months for analytics purposes, after which it is deleted or further anonymised.
• Cookie Data: Session cookies are deleted when you close your browser. Persistent cookies expire in accordance with the retention period set out in their cookie configuration — typically between thirty (30) days and twenty-four (24) months.

When Personal Data is no longer required, it is securely deleted or anonymised so that it can no longer be attributed to any identifiable individual.

olx14 uses Cookies and similar tracking technologies to operate the Platform, remember your preferences, analyse usage patterns and support security functions. The types of Cookies we use are as follows:

• Strictly Necessary Cookies: Essential to the Platform's basic functionality — including session management, login authentication and security features. These cannot be disabled without impairing Platform performance.
• Functionality Cookies: Remember your preferences — such as language settings and responsible gambling tool configurations — so that the Platform behaves as you expect on return visits.
• Analytics Cookies: Collect anonymised or pseudonymised data about how Users interact with the Platform — including pages visited, time on page and navigation paths — to help us improve content and performance. We use only reputable, privacy-compliant analytics providers.
• Security Cookies: Support fraud detection and security monitoring by identifying unusual access patterns or potential account takeover attempts.

You may manage Cookie preferences through your browser settings. Disabling certain Cookies may affect your experience of the Platform. Strictly Necessary Cookies cannot be disabled through browser settings without impacting core functionality.

olx14 implements and maintains appropriate technical and organisational security measures to protect Personal Data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. These measures include, but are not limited to:

• SSL/TLS encryption for all data transmitted between your device and the Platform;
• Encryption of sensitive data stored at rest, including identity and authentication data;
• Access controls restricting access to Personal Data to authorised personnel with a legitimate operational need;
• Regular security assessments and penetration testing of Platform infrastructure;
• Monitoring for suspicious access patterns, including login anomalies and potential data breaches;
• Incident response procedures that include notification of affected Users where required by Applicable Law.

Notwithstanding these measures, no internet-based system can guarantee absolute security. You are responsible for maintaining the confidentiality of your Account credentials and for notifying olx14 promptly if you suspect any unauthorised access to your Account.

Subject to Applicable Law and certain limited exceptions, you hold the following rights in respect of your Personal Data processed by olx14. To exercise any of these rights, please contact us using the details in Section 18.

olx14 will respond to all valid rights requests within 30 days of receipt. In complex cases, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reasons for it. We will not charge a fee for handling requests unless they are manifestly unfounded or excessive.

The Platform is intended solely for adults aged 18 years and over — or the higher minimum age required by the operator or license jurisdiction applicable to any gambling service accessed through or linked from the Platform. olx14 does not knowingly collect Personal Data from individuals under the applicable minimum age.

If we become aware that Personal Data has been collected from a minor, we will take immediate steps to delete that data and, where applicable, close the associated Account. If you believe that a minor has provided Personal Data to olx14, please contact us immediately using the details in Section 18.

The Platform may contain links to Third-Party Operator websites and services. This Policy applies only to data collected by olx14 through the Platform. When you follow a link to a third-party site — including any Third-Party Operator — that site's own privacy policy governs the collection and use of your Personal Data.

olx14 is not responsible for the privacy practices, data security measures or content of any third-party site, including Third-Party Operators. We strongly recommend reviewing the privacy policy of any third-party site before providing any Personal Data or financial information to it.

olx14 is an English-language platform designed for users across Pakistan — including those in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. We are committed to handling the Personal Data of Pakistani users with the same rigour and respect we apply to all Users, regardless of geographic location.

Pakistan's data protection framework is evolving. Where the Personal Information Protection Act or equivalent legislation applicable to Pakistani users imposes specific rights or obligations, olx14 will comply with those requirements to the extent they are applicable and enforceable in our operations.

Financial Data of Pakistani Users: References to payment services familiar in Pakistan — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — appear on the Platform for contextual, informational purposes only. olx14 does not collect, process or store payment credentials associated with these services. Any payment data is handled exclusively by the relevant Third-Party Operator and their payment service providers, not by olx14.

olx14 does not share User data with Pakistani financial institutions, payment providers, or telecommunications companies, nor does it represent that any such entity endorses or is affiliated with gambling activities.

olx14 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable legislation or operational requirements. When material changes are made, we will update the "Last Updated" date at the top of this page. We may also provide additional notice via a prominent Platform notice or by email to registered Users where the changes are significant.

Your continued use of the Platform after any amendment to this Policy is posted constitutes your acknowledgment of the changes. If you do not agree with an amended Policy, you should cease using the Platform and may close your Account as described in our Terms & Conditions.

We recommend reviewing this Policy each time you access the Platform following a period of inactivity. The current version of the Policy is always available at https://olx14.cam/privacy-policy.

If you have any questions, concerns or requests regarding this Privacy Policy or the way olx14 handles your Personal Data — including requests to exercise your data subject rights under Section 13 — please contact our team using the details below.

Support Email (plain text — not a clickable link):

[email protected]

Please include "Privacy Request" in the subject line of your email, along with your registered username (if applicable) and a clear description of your request. We will acknowledge receipt within five (5) business days and provide a substantive response within 30 days, unless additional time is required for complex requests.

Where you are exercising a right to erasure, objection or withdrawal of consent, we may need to verify your identity before processing the request. This is to ensure that we do not inadvertently action a request from someone other than the data subject.